Chris Brown, President of VASS Intelygenz and member of Forbes Technology Council, shared with Forbes how SMBs can implement AI-powered automation

Forbes highlights how small and midsize businesses can harness accessible AI tools to boost efficiency, uncover insights, and improve customer experience—without breaking the budget.

In the article “Competitive Edge: 17 Affordable Ways SMBs Can Leverage AI”, members of the Forbes Technology Council share practical examples of how lean teams can use cost-effective AI tools to compete with larger players.

Access to the Forbes Article “Competitive Edge: 17 Affordable Ways SMBs Can Leverage AI”

Originally published on July 9, 2025

“SMBs can implement AI-powered automation to handle routine tasks like customer support, lead scoring or document processing. This allows smaller teams to increase efficiency, redirect human capital to strategic work and deliver enterprise-level performance without the enterprise-level cost.”

Chris Brown, President of VASS Intelygenz

Forbes; "Competitive Edge: 17 Affordable Ways SMBs Can Leverage AI"

Chris Brown, President of VASS Intelygenz and member of Forbes Technology Council, shared with Forbes how SMBs can implement AI-powered automation