SHURE

Create a solution that prevents the duplication of Product Management activities that are done across multiple commerce platforms. In tandem, improve the current B2B platform capabilities to meet the ever-changing customer, partner and distributor expectations. There was also a need to incorporate data flow across the system’s architecture and have the ability to connect with 3rd party applications within their existing landscape. Through Commerce the goal was to also increase upsell and cross-sell opportunities while maintaining a consistent checkout and user experience across country specific storefronts.

VASS delivered a state-of-the-art B2B solution by leveraging SAP Commerce Cloud’s robust platform capabilities. VASS’ strategic working sessions were held to better understand Shure’s business requirements and future vision. These sessions equipped VASS in developing a to-be architecture that is scalable, future ready, and compliant with industry best practices. VASS utilized SAP Commerce catalog management system to create a centralized product information management system. Collaboration with both VASS and Shure’s UI/UX designers led to the creation of a responsive storefront with a single content catalog for a consistent user experience across regional sites. Working in partnership with Shure’s IT Department, SAP Commerce Cloud was integrated with Shure’s existing technological landscape which resulted in seamless connectivity and data integrity across all systems. VASS’ organizational change management experts guided Shure’s team in the creation of communication templates, change management strategies, and implementation of a train the trainer approach to ensure adoption of the new solution throughout Shure.