A SAP Service Cloud implementation and integration for Omnicell
In a 12-month timeframe, Omnicell successfully migrated from a legacy solution that was in place for 15+ years to a strong new solution in SAP Hybris Cloud for Service, giving them new modern capabilities to help them enhance their customer service experience and increase revenues from their contract sales process.
Omnicell is recognized as a leading provider of comprehensive, technologically advanced automation that enables health care facilities to acquire, manage, dispense, and deliver medications and supplies more effectively. Omnicell automation is used from the point of entry into the hospital through the central pharmacy, nursing units, operating room, procedural areas, and patient bedsides – as well as in non-acute care sites. Omnicell is a publicly traded company, symbol OMCL.