After being accustomed to the quality of digital services offered by brands, citizens also demand the same user experience from institutions and their representatives.
The Spanish Senate needed to enhance the communication and transparency of the work carried out by Senators, Parliamentary Groups and Bodies of the Chamber through its website. To do this, they needed to:
Until now, the lack of homogeneity on the website and the technological gap that we found in comparison with other portals, added to the lack of interaction through Social Media or Web 2.0 features, turned the platform of this institution into an unnavigable labyrinth.
After analysing the digital needs of this institution, we proposed a solution based on the Oracle UCM content management software, but also including two sets of programs: JSP’s (Java J2EE), developed by VASS, and PL / SQL packages, developed by the Senate, to access the information stored in its databases.
A complex digital solution that structures the information in four large blocks: Parliamentary activity, composition and organization, getting to know the Senate and relations with citizens, which can be navigated from the home page, with an abundance of graphic elements and a simple navigation structure, only possible thanks to the great coordination between the two jobs performed by the successful bidder and the Senate technicians.
A resounding success from the development of the website to the installation of the platform that supports it, which from the first day was able to support 65,000 visits, with access to 270,000 pages and that, once the necessary initial adjustments were made, demonstrating the reliability of the infrastructure that was proposed and thanks to which:
More than 65,000 visits, with access to 270,000 pages from day one.
Oracle UCM, a universal content management application, better known as Oracle WebCenter Content Server, provides a unified repository for hosting unstructured content, enabling organizations to deliver it to business users in the right format and in the context of familiar applications, that suit the way they work.
Capable of managing documents, capturing, and processing images, publishing content, managing digital files, and managing records, Oracle UCM comprehensively manages all your project content.