Making simple what is complex implies processiong a lot of inherent information to each sector, and that of health is one of the most challenging.
Osakidetza, the Health Service in the Vask Country, needed a document solution where the information were simply digitalized to be able to access to it and manage it in agile way. Patients, records, analytics, results, directory folders, calendars….All these documents are part of a public healt system. So, organise and manage them can be challenging, specially when there is no digital system. Our task consisted on creating an unique and centralized repository able to host all the necessary information to properly operate, guaranteeing working agility in information Osakidetza and satisfaction on the part of the citizens.
To get to this Document Solution we used the tool Opentext Documentum, previously known as Documentum, which permits to create the cycle of life of a document in different stages: creation, revisión, approval, management, publication, printing and deletion.
In this sense, for Osakidetza we centralized in one platform document consolidation fucntions generated by producing systems within the same model of data and common architecture and infrastructure.
Our Document Solution Osakidetza has achieved:
An unique platform which allows a better performance of the service
With Opentext we easily digitalized in a faster way all the existing information in paper, customizing the flow of data since it is first introduced until the final file is created, being this accesible to the users. With this tool we achieved to: