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Technology

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Are we surrounded by Artificial Intelligence? Solutions and applications of the technology of the future

ChatBots, predictive tools, process automation, Machine Learning, natural language interpretation, data processing, Digital Twins… What do these solutions and technologies have in common? Exactly: Artificial Intelligence. Nowadays, it is almost too difficult to talk about technology and digitalisation without disscusing AI, and its applications seem infinite in terms of solutions, use cases, and sectors. From […]

10 Aug 2022

How to build an effective Loyalty programme? Technology and personalisation

Loyalty is currently one of the marketing areas that companies are most concerned about. Keeping a customer is easier and cheaper than acquiring a new one, and, moreover, thanks to loyalty the Lifetime Value that each user generates for the company can be increased. However, building customer loyalty in today’s environment is not an easy […]

09 Aug 2022

How will the Metaverse affect the media?

The Metaverse has been an incredibly hot topic in recent months. Understanding and acknowledgement of its wider effect was slow to come at first, but Facebook’s name change was not merely coincidental – it was an emblematic of industry-wide recognition of the concept. To wit, Facebook/Meta was just the beginning: others are quickly following suit, […]

10 Mar 2022

What is Digital Asset Management?

The first step to understanding Digital Asset Management, is, of course, understanding digital assets…what are they? The concept of digital assets As technology continues to develop and mature, organisations have made more and more frequent use of what are called ‘digital assets’. Simply put, digital assets are just that: assets in the digital space. The […]

09 Mar 2022

The importance of Digital Identity and identifying relevant trends

Companies are continually adopting new digital technologies to increase operational agility and add value for their customers. This means that core business processes must also adapt to different customer, employee, and partner segments. Likewise, there is a requisite adjustment period to new hosting models and devices to ensure secure access to systems and applications. This […]

01 Dec 2021

Technology Trends for the real world: from AI to hyper-automation

Nowadays, it is essential (not to mention fascinating) to always keep up with innovation and technology in the business world, what developments are coming down the pipeline, and where the cutting edge is aimed. At VASS, we have been focusing on analyzing these trends and folding them into our own projects, clients, and market movements. […]

03 Sep 2021

What is process mining and what can it bring to banking?

The banking sector is currently undergoing a profound digital transformation process. This digitization is not only key to recovery following COVID-19, but it is also a requirement for anyone wanting to stay competitive within the banking sector. However, this transformation is not always easy, and must start from a deep internal knowledge of what a […]

First steps in Process Mining for Telcos

Process mining allows us to obtain a dynamic and accessible visual representation of a data sequence, enabling a fresh look at and in-depth understanding of what is happening in a telco process. Once this insight is gained, and the big “Eureka!” moment happens, behavioral analysis is more easily taken care of. This snowballs to more […]

Modern digital architectures for Time-to-market acceleration

Digital architectures are extremely important in today’s environment where digital products and processes set the pace. There are different approaches to building these systems, either through a microservices approach or the modular monolith approach and applying REST or Event-Driven communications. New systems like these are born and growing constantly, with the percentage of companies building […]

19 Jun 2021

Data Insights to drive the new banking era

The banking environment is rapidly changing. With the rise of new competitors such as FinTech, the consistent updates of standing regulations, the companies that survive are those that drive innovation and better customer service. In today’s landscape, that means adapting to a digital environment. At VASS, we have created Cleo Banking: an AI-based digital platform […]

At the speed of information: Data and personalised experience

Even before 2020, companies have been trending towards more data-driven practices and offerings. And in the wake of the COVID-19 pandemic, digitization and data have grown to be essential tools across every industry. With all of this powerful information in their hands, companies are now in a race with one another to find the most […]

Delivering Personalised Customer Journeys with Liferay DXP

Are you considering connecting customer, employees and systems experiences? Keep reading this post to know all about Digital Experience Platforms, Liferay DXP, and how VASS does it.  What is Liferay? Liferay is an award-winning open-source Digital Experience Platform company with a greater-than-profit vision. Over 1800 enterprises choose Liferay in fields such as banking, insurance, government […]

VASS Banking footprint

Our journey as a strategic partner for Financial institutions started in 2007. From day one, we’ve searched for, found and signed the best candidates and formed the finest teams for the projects we developed. Nowadays, our European team in the UK, Benelux and Germany is composed of over 70 experts who work to find the […]