Covid-19 was a turning point for companies, forcing them to digitise work in most cases. But this was not just a temporary change; after the peak of the pandemic, the trend is continuing and companies are digitising to make life easier for their employees. This, together with active listening to their needs, is improving work-life […]
21 Dec 2022
ChatBots, predictive tools, process automation, Machine Learning, natural language interpretation, data processing, Digital Twins… What do these solutions and technologies have in common? Exactly: Artificial Intelligence. Nowadays, it is almost too difficult to talk about technology and digitalisation without disscusing AI, and its applications seem infinite in terms of solutions, use cases, and sectors. From […]
10 Aug 2022
Loyalty is currently one of the marketing areas that companies are most concerned about. Keeping a customer is easier and cheaper than acquiring a new one, and, moreover, thanks to loyalty the Lifetime Value that each user generates for the company can be increased. However, building customer loyalty in today’s environment is not an easy […]
09 Aug 2022
The robotization or RPA (Robot Process Automation) market is at a high point of growth. In fact, the global RPA market is expected to grow to more than US$13 billion by 2030 (an increase of more than US$12 billion over 2020). However, it is still a fragmented market with a large number of manufacturers. And […]
20 Jun 2022
The Metaverse has been an incredibly hot topic in recent months. Understanding and acknowledgement of its wider effect was slow to come at first, but Facebook’s name change was not merely coincidental – it was an emblematic of industry-wide recognition of the concept. To wit, Facebook/Meta was just the beginning: others are quickly following suit, […]
10 Mar 2022
The first step to understanding Digital Asset Management, is, of course, understanding digital assets…what are they? The concept of digital assets As technology continues to develop and mature, organisations have made more and more frequent use of what are called ‘digital assets’. Simply put, digital assets are just that: assets in the digital space. The […]
09 Mar 2022
Companies are continually adopting new digital technologies to increase operational agility and add value for their customers. This means that core business processes must also adapt to different customer, employee, and partner segments. Likewise, there is a requisite adjustment period to new hosting models and devices to ensure secure access to systems and applications. This […]
01 Dec 2021
Nowadays, it is essential (not to mention fascinating) to always keep up with innovation and technology in the business world, what developments are coming down the pipeline, and where the cutting edge is aimed. At VASS, we have been focusing on analyzing these trends and folding them into our own projects, clients, and market movements. […]
03 Sep 2021
The banking sector is currently undergoing a profound digital transformation process. This digitization is not only key to recovery following COVID-19, but it is also a requirement for anyone wanting to stay competitive within the banking sector. However, this transformation is not always easy, and must start from a deep internal knowledge of what a […]
07 Jul 2021
Process mining allows us to obtain a dynamic and accessible visual representation of a data sequence, enabling a fresh look at and in-depth understanding of what is happening in a telco process. Once this insight is gained, and the big “Eureka!” moment happens, behavioral analysis is more easily taken care of. This snowballs to more […]
27 Jun 2021
Digital architectures are extremely important in today’s environment where digital products and processes set the pace. There are different approaches to building these systems, either through a microservices approach or the modular monolith approach and applying REST or Event-Driven communications. New systems like these are born and growing constantly, with the percentage of companies building […]
19 Jun 2021
The banking environment is rapidly changing. With the rise of new competitors such as FinTech, the consistent updates of standing regulations, the companies that survive are those that drive innovation and better customer service. In today’s landscape, that means adapting to a digital environment. At VASS, we have created Cleo Banking: an AI-based digital platform […]
16 Jun 2021
Congratulations! Your company is a hit, and your growth is exploding year-to-year. Customers are sharing your products and services by word of mouth, reviews are through the roof, and your company is now a cult hit. One question: What next? Your customers and team are growing, and the Platform you’re working on just isn’t enough. […]
24 May 2021
Even before 2020, companies have been trending towards more data-driven practices and offerings. And in the wake of the COVID-19 pandemic, digitization and data have grown to be essential tools across every industry. With all of this powerful information in their hands, companies are now in a race with one another to find the most […]
21 Apr 2021
Are you considering connecting customer, employees and systems experiences? Keep reading this post to know all about Digital Experience Platforms, Liferay DXP, and how VASS does it. What is Liferay? Liferay is an award-winning open-source Digital Experience Platform company with a greater-than-profit vision. Over 1800 enterprises choose Liferay in fields such as banking, insurance, government […]
20 Jan 2021
Are you wondering what a referral program is, and why they are so effective? Think about who customers turn to when they need a product or service. They’ll probably ask friends and family for recommendations or look up online customer reviews for confirmation. What are referral programs? A referral is an act of recommending a […]
23 Dec 2020
Our journey as a strategic partner for Financial institutions started in 2007. From day one, we’ve searched for, found and signed the best candidates and formed the finest teams for the projects we developed. Nowadays, our European team in the UK, Benelux and Germany is composed of over 70 experts who work to find the […]
16 Dec 2020