Field Service Management
VASS leverages our human resources, experienced in more than 50 FSM implementation projects. Our customers are in a diverse range of industry sectors including but not limited to energy, healthcare and medical, manufacturing, high tech, utilities, audit and quality management, transportation, food technologies and facilities management.
Digital Experience Platform
A platform for collecting, processing and managing customer data. The aim is to provide sales and marketing teams with a complete picture of customer identity and interaction. From centrally aggregated data, unique experiences and personalised customer journeys can be delivered across different channels. Privacy and data protection are a priority. Our certified architects and developers are experts in guiding you through the process of creating a coherent digital experience platform that will help you succeed both today and in the future.
Sales
SAP Sales Cloud enables companies to enter the subscription economy, offering their products as a service, which further facilitates the process. As an SAP implementer and strategic partner for the entire SAP CX product suite, VASS can integrate its systems into the lead-to-cash cycle, so that omni-channel lead and customer engagement across all touch points is better than ever.
Marketing
Our analytics and personalisation services help companies make better use of their customer data. We'll work with you to define key metrics and KPIs, design data collection solutions, and continuously optimise your website and traffic sources. Our team will analyse your data to generate insights and improve your customer experience.
Commerce
86% of B2B customers are willing to pay more for a better, faster and more convenient user experience. The VASS B2B Service Portal Accelerator based on SAP Commerce Cloud lays the foundation. Being able to directly access interaction history, current and past offers, orders and invoices via the customer portal is a real added value to your purchase.
Service
Measurably increase customised satisfaction and loyalty by providing seamless customized service with SAP Service Cloud. Innovative and intuitive SAP solutions can take the service level of your company to new heights. From evaluation to concept, from implementation to operation.
Digital Marketing Analytics & Personalisation
Our analytics and personalization services help companies make better use of their customer data. We work with you to define key metrics and KPIs, design data collection solutions, and continuously optimize your website and traffic sources. Our team analyzes your data to generate insights and improve the customer experience.
Mobile
We provide mobile development services at VASS that include design, implementation, publishing, and maintenance of your mobile app on various platforms. Our team takes a user-centric approach, integrating your app with existing systems to provide a smooth customer experience. With expertise in hybrid mobile application engineering, we build cost-effective applications that work for multiple platforms. We also ensure your app is always up-to-date and distributed on key platforms like App Store and Google Play
Immersive Experience
Our immersive technology enhances the customer experience for businesses. Our award-winning technology allows you to seamlessly deploy 3D experiences in physical stores/showrooms, reusing digital assets for a more integrated marketing approach. Personalized 3D experiences leverage relevant channels and optimize customer relationships, leading to increased engagement and loyalty.