In VASS Spain we accompany large companies and Public Administrations in their end to end digital transformation process, developing and executing the most innovative and scalable projects from strategy to operation since 1999.   With headquarters in Madrid and Barcelona, Cuenca, Zamora, Valladolid, Valencia and Albacete we have a large team of more than 2,500 professionals and a long list of partners offering our clients solutions adapted to their needs. We have a wide variety of clients in different sectors, including Public Administration, Insurance, Telecommunications, Energy, Banking and Capital Markets, Retail, Logistics, and Transport. Among the services that VASS Spain offers are Digital Transformation, Project Management, Mobile Application Development, Artificial Intelligence, Data Analytics, Cybersecurity and Cloud Computing.

VASS Spain in numbers

144 MM €

Revenue 2022

+ 2,500



Volunteer Time

Customer Data Activation

We help our customers with Data Activation to increase business growth, improve customer experience and maximize the personalisation of any experience.


We offer digital transformation of different processes. We present 3 automation approaches depending on the level of digital maturity of the organization. We employ from simple task automation, followed by an end to end approach with a fully digital transformation orientation of the process and finally the path to hyperautomation, applying the artificial intelligence layer.

Digital Customer Service & Omni-channel CX

We have digital solutions such as Digital Contact Center, Remote Digital Services, Contact Center as a Service, among others, with a focus on helping our clients to design from scratch an omnichannel digital ecosystem with a focus on transforming customer service channels, journeys and customer experience.

New ecosystems & Innovation

We help in the construction of the new technological ecosystems of the present and the future, we focus on driving the creation of new digital architectures, new digital assets, smart contracts based on Blockchain, Web 3.0, Metaverse, AI, Cyber Secutiry and Digital Identity.

Data & Intelligence Analytics

We use cutting-edge data technologies such as AI, Machine learning, Deep Learning and Computer Vision to build intelligent ecosystems and architectures that manage end to end data across the organisation.

Growth & Digital Experience

We focus on increasing the growth of digital business in organisations by building a brand that represents the customer, redefining CX journeys and digital strategies to convert and attract more customers.

UX Research

The key to achieve an optimal product lies in knowing and understanding the customer and users through research, so with the study of segmented groups, we extract the necessary information for the design to adapt to the user's comfort.

Digital Strategy

We help our clients to envision tomorrow's need. We are born with a digital vision of the business, we conceptualize ideas and turn them into tangible realities. We assume the close link between design and development, dynamizing the entire creation cycle.

Service Design

Our design team works with one goal in mind: to create optimal interfaces both functionally and visually. We create the experience by translating complex concepts into simple processes, focusing on a global project vision focused on business and user in equal parts. To do this, we work on all the UX and UI processes necessary to have full control of the interaction, navigation flow and final user experience.


Our global management team is made up of high-level professionals who are passionate about innovation and committed to each project.

  • Eduardo Lorente



Last news

VASS 2023


MADRID, July 20th. VASS announces today the rebranding of ECENTA, its partner company in headquartered in Walldorf, Germany. ECENTA is a renowned company specialised in SAP customer experience solutions (SAP CX), present in Europe, North America and Asia. VASS acquired ECENTA in 2021 as part of its international expansion strategy.   ECENTA becomes VASS adding its […]

20 Jul 2023