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Wir befähigen Unternehmen mit transformativen digitalen Lösungen, damit sie ihr volles Potenzial – heute und in Zukunft – ausschöpfen können.
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Erfolgsfall Logistik & Transport Kundenerfahrung ADOBE Overcoming Communication Challenges in Rail Services
SBB, THE SWISS FEDERAL RAILWAYS
Developing an Omnichannel Solution for SBB
Erfolgsfall Versicherung Kundenerfahrung ADOBE A conversational marketing approach
CSS KRANKEN-VERSICHERUNG AG
Establishing a Digital-First, Future-Proof Foundation
Erfolgsfall Automotive & Mobilität SAP Geschäftsautomatisierung Improving efficiency by 15%
SG Fleet Australia
SAP Full Service Leasing Implementation for Streamlined Operations
Erfolgsfall Lebenswissenschaften SAP Geschäftsautomatisierung Straumann Group and SAP CPQ
STRAUMANN GROUP
Enhancing Sales with Robust Configuration, Pricing, and Quotes
Erfolgsfall Einzelhandel & Konsumgüter SAP Geschäftsautomatisierung 100% onboarding of all members into the portal
UFA
SAP Commerce Implementation for Modernized Digital Channels
Erfolgsfall Einzelhandel & Konsumgüter SAP Geschäftsautomatisierung Streamlined Integration and Improved CX
Arytza
SAP Commerce Implementation
Erfolgsfall Lebenswissenschaften SAP Geschäftsautomatisierung Tackling Challenges and Leveraging Technology
Teleflex
Implementing SAP Field Service Management
Erfolgsfall Fertigung SAP Geschäftsautomatisierung Implementing SAP Commerce for Shure
Shure
Streamlining Product Management and Enhancing B2B Capabilities
Erfolgsfall Fertigung Kundenerfahrung Liferay Liferay DXP Cloud in Spain
FCC
Modernizing FCC's Digital Platform
Erfolgsfall Finanzdienstleistungen & Versicherung Cloud Kundenerfahrung IBM Red Hat Pibank's Steady Digital Advancement
Pibank
How to launch a bank in 6 months
Erfolgsfall Finanzdienstleistungen & Versicherung Kundenerfahrung Salesforce A pioneering implementation of Salesforce Financial Services Cloud.
Crèdit Andorrà
Pursuing User Experience excellence
Erfolgsfall Kundenerfahrung Salesforce Finanzdienstleistungen & Versicherung St. Paul's Garda Credit Union: Fueling Credit Union Success
St. Paul's Garda Credit Union: Fueling Credit Union Success
Discover how St. Paul's Garda Credit Union is enhancing operational efficiency and member satisfaction with VASS.
Erfolgsfall Versicherung Cloud Kundenerfahrung Salesforce Innovation in Second Charge Mortgage Space
Innovation in Second Charge Mortgage Space
By leveraging advanced technologies and innovative solutions, Interbridge aims to deliver a seamless, user-centered experience for both brokers and customers. This case study explores the challenges faced, the strategies implemented, and the remarkable results achieved in their mission to disrupt the traditional mortgage sector.
Erfolgsfall Geschäftsautomatisierung SAP Automotive & Mobilität Logistik & Transport Öffentliche Verwaltung Transforming Customer Service: TPA's Seamless Transition to SAP Service Cloud
Transforming Customer Service: TPA's Seamless Transition to SAP Service Cloud
The VASS team facilitated the import of approximately 80,000 current customers files across various segments, in addition to historical and current ticket data.
Erfolgsfall Geschäftsautomatisierung Einzelhandel & Konsumgüter SAP Salesforce Transforming Customer Service: TPA's Seamless Transition to SAP Service Cloud
Transforming Customer Service: TPA's Seamless Transition to SAP Service Cloud
VASS' solution allowed sales teams to generate accurate quotes almost instantly, while providing customers with transparent product choices and pricing.
Erfolgsfall Kundenerfahrung Versicherung ADOBE CSS Kranken Mobile App: The customer portal for every day and everywhere
CSS Kranken Mobile App: The customer portal for every day and everywhere
CSS is one of Switzerland’s leading health insurers with approximately 1.7 million people having placed their trust in CSS.
Erfolgsfall Kundenerfahrung Lebenswissenschaften Sales and Marketing in sync for a better customer experience
Sales and Marketing in sync for a better customer experience
How global Straumann Group shares the latest product information and assets to their global team with an innovative mobile application.
Erfolgsfall Kundenerfahrung Energie & Versorgungsunternehmen Swissgrid’s Migration to AEM Cloud Achieved in Record Time
Swissgrid’s Migration to AEM Cloud Achieved in Record Time
Embracing the Cloud: Swissgrid Leverages Cost Savings and Enhanced Security with AEM Cloud
Erfolgsfall Kundenerfahrung Versicherung Chatting with an insurance bot CSS
Chatting with an insurance bot CSS
The intelligent assistant at CSS was designed around engaging users in dialogue. The goal is to personalise the experience even more moving forward.
Erfolgsfall Kundenerfahrung Einzelhandel & Konsumgüter Unified shopping experience for Coop
Unified shopping experience for Coop
A hybrid mobile app for the best shopping experience in Switzerland, built on Ionic framework, serving Android and iOS from one codebase.
Erfolgsfall Kundenerfahrung Einzelhandel & Konsumgüter Retail Reimagined: Manor’s new customer application
Retail Reimagined: Manor’s new customer application
Explore how Manor’s mobile app unites commerce, loyalty and store information accessibility, crafting seamless customer experiences and driving retail growth.
Erfolgsfall Kundenerfahrung Automotive & Mobilität Logistik & Transport ADOBE High-Performance Architecture for SBB
High-Performance Architecture for SBB
A solid technical foundation for the most visited Website in Switzerland.
Erfolgsfall Kundenerfahrung Versicherung ADOBE Migrating Over 15 Websites to AEM Cloud in Less Than 3 Months for GVB
Migrating Over 15 Websites to AEM Cloud in Less Than 3 Months for GVB
The Rapid Journey of GVB from AEM On-Premise to AEM Cloud
Erfolgsfall Kundenerfahrung Öffentliche Verwaltung User-centred website for the Zurich Kanton
User-centred website for the Zurich Kanton
Easy access to all of the Canton of Zurich’s information and services with Adobe Experience Manager.
Erfolgsfall Geschäftsautomatisierung Lebenswissenschaften SAP Core CRM Service Implementation Drives Intuitive Surgical's Customer Service Roadmap
Core CRM Service Implementation Drives Intuitive Surgical's Customer Service Roadmap
In a 12-month timeframe, Omnicell successfully migrated from a legacy solution that was in place for 15+ years to a strong new solution in SAP Hybris Cloud for Service, giving them new modern capabilities to help them enhance their customer service experience and increase revenues from their contract sales process.
Erfolgsfall Geschäftsautomatisierung SAP Einzelhandel & Konsumgüter The 'Kofmmercial Digital Platform' as a driver for improved sales and retail execution
The 'Kofmmercial Digital Platform' as a driver for improved sales and retail execution
Implementation of a commercial digital platform to boost sales and retail execution.
Erfolgsfall Geschäftsautomatisierung SAP Energie & Versorgungsunternehmen Unified Call Center Operations: A Seamless IVR Integration for Spire Inc.
Unified Call Center Operations: A Seamless IVR Integration for Spire Inc.
Having experienced the value of their current SAP Contact Center integrated with their SAP CRM and SAP ECC backend in their Birmingham AL location, Spire decided to implement SAP Contact Center for all locations.
Erfolgsfall Geschäftsautomatisierung Energie & Versorgungsunternehmen SAP Global IT transformation for Netafim
Global IT transformation for Netafim
Today NETAFIM is the world’s leading sustainable irrigation company, with factories and offices in over 120 countries.
F&E GEOINSURANCE
GEOINSURANCE
VASS has been granted with a financial aid for its Research and Development Project named Advanced Risk Platform for the Insurance Sector (GEOINSURANCE). The Centre for the Development of Industrial Technology (CDTI) manages this financial aid that is co-funded by the European Regional Development Funds.
Erfolgsfall Fertigung Geschäftsautomatisierung A global and integrated solution for Field Service Management
Field Service Process Redesign for Knorr-Bremse
Knorr-Bremse, the world's leading manufacturer of braking systems for rail and commercial vehicles, was facing a growth challenge in its Field Service operations.
Erfolgsfall Finanzdienstleistungen & Versicherung APPIAN International mobile banking services
Towerbank
Towerbank's journey towards modernity
Erfolgsfall Einzelhandel & Konsumgüter Kundenerfahrung Purchase Recovery Success
IKEA
IKEA's Cart Abandonment Solution
Erfolgsfall Telekommunikation & Medien Kundenerfahrung SAP Telefónica's Ascent in Latin America
Telefónica
Pioneering Digital Innovation
Erfolgsfall Einzelhandel & Konsumgüter Kundenerfahrung Coca-Cola European Partners
Coca-Cola European Partners
The key to optimizing digital assets
Erfolgsfall Finanzdienstleistungen & Versicherung Kundenerfahrung ADOBE Higher conversion rate in the customer journey
Renta 4
Enhancing User Experience with Natural Language Search and Adobe AEM Integration
Erfolgsfall Kundenerfahrung Finanzdienstleistungen & Versicherung Salesforce UK’S Leading Loan Provider
UK’S Leading Loan Provider
Our customers vision is to breakdown the barriers to Financial Mobility, creating a community where people are rewarded and empowered to achieve their current and future money goals. With customers at the core, their loan products are designed to be inclusive, provide flexibility and help their customers build a brighter financial future. This transformation has provided exactly that. Our customers’ lending proposition encompasses everything that is woven into the fabric of the company they want to become - new products, new processes, new distribution models and most crucially of all - a new brand and culture.
Erfolgsfall Kundenerfahrung Finanzdienstleistungen & Versicherung Salesforce UK’S Leading Loan Provider
UK’S Leading Loan Provider
Our customers vision is to breakdown the barriers to Financial Mobility, creating a community where people are rewarded and empowered to achieve their current and future money goals. With customers at the core, their loan products are designed to be inclusive, provide flexibility and help their customers build a brighter financial future. This transformation has provided exactly that. Our customers’ lending proposition encompasses everything that is woven into the fabric of the company they want to become - new products, new processes, new distribution models and most crucially of all - a new brand and culture.
Erfolgsfall Öffentliche Verwaltung Kundenerfahrung It improves accessibility and usability of the portals
DEVELOPMENT AND MAINTENANCE OF THE WEB PORTALS FOR THE PUBLIC ADMINISTRATION
The digital transformation in the public sector implies a new manner of interacting with the customer
Erfolgsfall Kundenerfahrung Telekommunikation & Medien 121% increase in transactions
Tigo Guatemala
We improved the platform of transactional processing by using Oracle Fusion Middleware.
Erfolgsfall Kundenerfahrung Telekommunikation & Medien + than 2 million contacts per month + than 3 million registered users
Movistar Perú
An adapted solution to the existing digital life able to offer the users a personalized service of loyalty and experiences adapted to the required needs.
Erfolgsfall Kundenerfahrung ADOBE Finanzdienstleistungen & Versicherung Migration of the new public web within a period of 4 months
Unicaja Banco
A new web and optimized internal processes: digital transformation to meet the needs of 3 million customers who have allowed the regional leadership.
Erfolgsfall Kundenerfahrung Öffentliche Verwaltung Oracle Improvement in the usability of the portals Greater speed
Icex
The digital transformation in the public sector involves a new way of interacting with the citizen.
Erfolgsfall Kundenerfahrung Einzelhandel & Konsumgüter Optimised user experience. Flexible data integration of the final customer.
Grupo Tendam
Being able to communicate with people and develop services no matter the distance is a need for all those companies whose market is the world. Welcome to e-commerce.
Erfolgsfall Kundenerfahrung Öffentliche Verwaltung Oracle Spanish Senate
Spanish Senate
After being accustomed to the quality of digital services offered by brands, citizens also demand the same user experience from institutions and their representatives.
Erfolgsfall Kundenerfahrung Versicherung Crédito y Caución
Crédito y Caución
A TECHNOLOGICAL SOLUTION TO TRANSFORM SERVICES.
Erfolgsfall Kundenerfahrung Finanzdienstleistungen & Versicherung Orange Bank
Orange Bank
Monetizing customers by offering new services based on the best customer and brand experience
Erfolgsfall Öffentliche Verwaltung Daten Opentext A document solution
Osakidetza
DATA MANAGEMENT TO OFFER A BETTER SERVICE
Erfolgsfall Versicherung Kundenerfahrung Liferay Better user experience, better results
Pelayo
Revolutionizing Traditional Sectors
Erfolgsfall Versicherung Kundenerfahrung Simplifying Accident Management
Santa Lucía
TECHNOLOGY FOR A BETTER USER EXPERIENCE
Erfolgsfall Finanzdienstleistungen & Versicherung Cloud ADOBE Cloud solutions to look to the future
Santander Group
Embracing Change: The Journey to a Cloud-Based Open Platform
Erfolgsfall Bildung & Dienstleistungen Kundenerfahrung Liferay Modernization of an international referent
IESE
Web Portal and APP for 47,000+ students
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Wir engagieren uns dafür, unsere Kunden bei der Bewältigung globaler Branchenherausforderungen während ihrer digitalen Transformation zu unterstützen. Dabei verbinden wir Innovation, Talent und branchenübergreifendes Know-how, um Best-Practice-Lösungen und transformative Projekte zu realisieren.